⚠️ Important Warning
Account deletion is permanent and irreversible. Once you delete your account, all of your data will be permanently removed and cannot be recovered.
How to Delete Your Account
Option 1: Delete from the App (Recommended)
If you have the Waymarker app installed:
- Open the Waymarker app
- Go to Settings (tap your profile icon)
- Navigate to Data Management
- Tap "Delete Account"
- Follow the confirmation prompts
Option 2: Contact Us Directly
If you don't have access to the app or prefer to contact us directly:
- Send an email to contact@waymarkerapp.com
- Include "Account Deletion Request" in the subject line
- Provide your account email address
- We'll process your request within 7 business days
What Data Will Be Deleted
When you delete your account, the following data will be permanently removed:
- Account Information: Email address, display name, and profile picture
- Journey Data: All your journeys, waypoints, and milestones
- Content: All text entries, photos, and personal notes
- Preferences: App settings and personalization choices
- Usage Data: Any analytics or usage information associated with your account
Data Retention After Deletion
After account deletion:
- Your data is immediately removed from active systems
- Data may remain in secure backups for up to 30 days
- After 30 days, all data is permanently purged from our systems
- We cannot recover any data after the 30-day backup period
Local vs. Cloud Data
If you use Waymarker without an account: All your data is stored locally on your device. Simply uninstalling the app will remove all your data.
If you have a Waymarker account: Your data is synced to our secure cloud servers. You must delete your account (using the methods above) to remove cloud data.
Questions or Need Help?
If you have questions about account deletion or need assistance, please don't hesitate to contact us.
Contact Us
For account deletion requests or questions:
Email: contact@waymarkerapp.com
Response Time: We typically respond within 24-48 hours
Note: This page satisfies Google Play Store requirements for apps that collect personal data. We are committed to providing users with clear information about how to delete their accounts and data.